Privacy Policy

1. Information We Collect

At DigitalizaMedios, we collect information you provide directly, such as when you request our digitization services, contact us, or subscribe to our newsletter.

• Contact information: Name, email address, phone number.
• Project information: Details about the physical media (VHS, cassettes, 8mm) you entrust to us for digitization.
• Payment information: Data necessary to process transactions, handled by secure third-party payment processors.

2. Use of Your Information

We use the collected information solely for the following purposes:

• To provide, operate, and maintain our media transfer and digitization services.
• To communicate with you about your project, respond to your inquiries, and offer support.
• To send technical information, policy updates, and, if authorized by you, promotional communications.
• To comply with legal obligations and protect our rights.

We do not engage in movie piracy, distribution of download software, or streaming services. Our work is exclusively the technical conversion of physical media owned by the client.

3. Data Protection

We implement technical and organizational security measures to protect your personal data and the content you entrust to us against unauthorized access, disclosure, alteration, or destruction. Your physical media and digital files are treated with the utmost confidentiality in our laboratory in Lima.

4. Sharing Information

We do not sell, trade, or transfer your personal data to third parties, except in the following cases:

• Service providers: Companies that help us operate our business (e.g., payment processors, hosting) under strict confidentiality agreements.
• Legal requirements: When necessary to comply with the law, a court order, or a legal process.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, or if you have any questions about this policy, you can contact us at: